Support Bank for Business

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Support Bank for Business is designed to cater for the more immediate needs of the micro and small business.  With a four hour response time, priority support plus server and workstation monitoring included you are free to relax, knowing that not only do you have your IT covered but also that the health of your systems is being closely watched, allowing issues to be resolved quickly and, should you opt for it, without you having to be involved at all.

Support Bank for Business is available for just £60 an hour (16 hours minimum purchase required at the start of the contract) and the time is then available for you to use when you want, how you want and on what. Once the time has been used it is then up to you if you wish to buy more time or not - you are not tied to any lengthy contract nor required to renew. The only commitment is a small monthly retainer, which is charged per machine covered by the contract
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All these services are included with Support Bank for Business as standard:

You may want to check out Support Bank Basic and Support Bank for Home as well.

Optional Add On Services

All Support Bank Standard services can be supplemented by Add On Services, which enable you to outsource more of your IT headaches but on a manageable, and cost-effective, monthly basis.